Summary
We take the protection of your personal data seriously. This privacy policy informs you about how we process your data. Your data will only be collected to the extent that is technically, contractually, and legally necessary. Under no circumstances will your data be unlawfully or commercially passed on to third parties.
Some of the collected data may be used in anonymized form for research and development purposes or internally to improve our system. No conclusions can be drawn about individuals from this data.
By using this application, you agree to the collection, processing, and use of data as described below. This application cannot be used without registration.
General Notice
According to Article 13 of the Swiss Federal Constitution and the data protection regulations of the federal government (Data Protection Act, FADP), every person has the right to the protection of their privacy and protection against misuse of their personal data. We take this responsibility very seriously and treat your personal data confidentially and in accordance with applicable legal regulations and this privacy policy.
In cooperation with our partners (e.g., hosting providers), we strive to protect our databases as best as possible from unauthorized access, loss, misuse, or falsification. Please note that data transmission via the internet (e.g., email communication) can be subject to security vulnerabilities. A complete protection of data from third-party access is not possible.
By using this application, you agree to the collection, processing, and use of data in accordance with this policy. This application cannot be used without registration.
Responsible Authority
Orthopädie Podologie Malgaroli & Werne AG
Mario Malgaroli, CEO
📧 info@moxxis.com
🌐 www.moxxis.com
Processing of Personal Data
Personal data refers to any information that relates to an identified or identifiable person. A data subject is a person about whom personal data is processed. Processing includes any handling of personal data, regardless of the means and procedures used – particularly storing, disclosing, obtaining, deleting, saving, altering, destroying, and using such data.
The following data is collected through use of our application:
Body-specific measurement data (e.g., 3D scan, plantar pressure, leg axis)
Usage and configuration data (e.g., shoe type, purpose of use, personalization)
Contact and profile data (e.g., name, date of birth, email)
Purpose of processing:
Individual production of custom 3D-printed insoles
Generation of personal Foot Reports
Reorders, customer feedback, service
Quality assurance and internal system optimization
Anonymized use for research and development purposes (no personal identification possible)
Sensitive data:
Body-specific measurement data is considered sensitive under the revised Swiss Data Protection Act (revFADP) and will only be processed with your explicit consent.
Legal basis:
We process personal data in accordance with the Swiss Data Protection Act (revFADP). Where applicable, we also rely on the following legal grounds under Art. 6(1) of the GDPR:
a) Consent of the data subject
b) Fulfillment of a contract or pre-contractual measures
c) Legal obligations
d) Protection of vital interests
f) Legitimate interests (e.g., product safety, customer support)
Consent
Your body-specific data will only be collected and processed with your explicit consent, which is obtained prior to the measurement process. Without this consent, the measurement cannot be conducted.
Research and Development
A portion of the collected measurement data may be used for scientific or technical research purposes. This is done exclusively in fully anonymized form, and no conclusions can be drawn about you personally. Even in cases of data sharing with partners, data protection regulations are strictly observed.
Data Retention
We store your personal and body-specific data for the duration of the customer or patient relationship – that is, as long as needed for production, reorders, support, quality assurance, or contractual purposes.
In addition, data may be retained for up to 10 years due to legal retention requirements (e.g., accounting, medical documentation). Once data is no longer needed, it will be deleted or anonymized for further use in research and development.
Data Disclosure and International Transfer
Personal data will not be sold or passed on for marketing purposes. Disclosure will only occur:
For the fulfillment of contracts (e.g., production, shipping, payment processing)
As required by law
To service providers under data protection agreements
If data is processed abroad (e.g., by cloud providers), we ensure an appropriate level of data protection in accordance with the revFADP.
Paid Services
For paid services (e.g., product orders), we additionally collect:
Payment information
Billing and shipping addresses
This data is used exclusively for contractual purposes and stored in compliance with legal requirements.
Copyright
All copyrights and other rights to content, images, photos, or other files within this application belong exclusively to the operator or expressly designated rights holders. Any reproduction of content requires prior written permission. Unauthorized use of any content may result in legal action and liability for damages.
General Disclaimer
All information provided in this application has been carefully reviewed. Nevertheless, we assume no liability for the accuracy, completeness, or timeliness of the content. Liability claims for material or immaterial damages caused by the use of incorrect or incomplete information are excluded – except in cases of proven intentional or grossly negligent behavior.
The publisher reserves the right to modify or remove services at any time without prior notice and is under no obligation to update the content. Use of or access to this application is at the user’s own risk. The publisher and its partners assume no liability for any direct, indirect, incidental, or consequential damages allegedly arising from use of this application
Data Subject Rights
You have the right to:
Access your stored personal data
Request correction of inaccurate data
Request deletion (where legally permitted)
Restrict processing
Data portability (where technically feasible)
Withdraw your consent
File a complaint with the relevant data protection authority
For any requests, please contact our internal data protection office at:
📧 info@moxxis.com
Changes
This privacy policy may be amended at any time. The current version is always accessible within the application. In the event of substantial changes, you will be informed accordingly.
Consent
By proceeding with the application, you confirm that you have read and understood this privacy policy. You expressly consent to the processing of your personal and body-specific data as described:
For the production of a personalized product
For internal quality assurance and customer support
For anonymized use in research and development